Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation. As a User Support, you will provide the support to address user needs for their daily works.
Your main responsibilities will be:
Verification of data and input it in business applications following received requests through different channels.
Migrate data from one platform to another.
Hands on & analyze business applications to write how-to guidelines for the users.
Maintain information up to date on assigned business applications.
Test & correction of bugs when there are new updates/deployments.
Analyze issues raised by the users through ticketing platform, contact and clarify all needs/issues and help to solve problems.
Maintain reports/dashboard updated.
Ensure a continuous update of knowledge bases.
Translate business documents in French English.

New graduates/ freshers with customer-orientated mindset are welcome.
Professional proficiency in French, both in writing and speaking, is mandatory.
Proficiency in English.
Demonstrated proficiency in Excel, including but not limited in Pivot Tables, Charts, Foundation Formulas, ...
Proficiency with MS Office, including 2019, Microsoft 365 and related communication tools.
Experienced with database management platforms.
Experienced with media tools (Illustrator, Photoshop, Camtasia, PowToon...).
Ability to use VB, VBA, and other programming languages.
Must have Skills
Actively updates and researches information to anticipate and take proactive action.
Be authentic, and willing to step out of your comfort zone continuously.
Can-do attitude.
Sense of communication.
Responsibility and autonomy.
Team and collaborative spirit.
IT know-how and critical thinking.

Professional, Open-minded and Creative Environment:
International, friendly, proactive, supportive workplace.
Great teamwork with Agile mindset.
Fostering mutual respect and understanding.
Strong sharing culture to improve individual development.
Individual Development:
Extensive training and in-depth knowledge sharing sessions.
Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization...).
Individual empowerment.
Special Care for Employee:
Work from home 2 days/ week.
Dell laptop and external monitor for your work.
100% salary on probationary period.
Up to 2-month performance bonus.
15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
Annual health check-up and premium health insurance for employee (and your beloved children after 3-working year).
Various attractive teambuilding activities and company trip.
Sport, personal activities sponsor.

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

Hạn nộp hồ sơ: 06/04/2025

Nộp hồ sơ ứng tuyển tại job3s.com.vn