Tuyển Project Manager thu nhập Thương lượng tại Hà Nội - Techcombank

Job Purpose
The Senior Expert, Policy Service, will play a crucial role in establishing the policy administration function for a newly launched life insurance company. This role is responsible for setting up and managing policy servicing processes, developing Standard Operating Procedures (SOPs), collaborating with IT to implement policy administration systems, and ensuring seamless customer interactions. The Senior Expert will also work closely with Techcombank to integrate data-driven policy management, ensuring a smooth and efficient policy lifecycle experience for customers while complying with regulatory and business requirements.
Key Responsibilities
Policy Service Setup & SOP Development
- Develop and implement Standard Operating Procedures (SOPs) for policy servicing, ensuring efficiency and compliance.
- Design end-to-end policy service workflows, covering policy issuance, endorsements, renewals, and cancellations.
- Ensure policy service processes align with regulatory requirements and internal controls.
Collaboration with IT & Digital Transformation
- Define business requirements for IT teams to implement a robust policy administration system.
- Work with IT and digital teams to automate policy servicing processes and integrate customer self-service portals.

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Hạn nộp hồ sơ: 08/05/2025

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