Tuyển Technical Manager thu nhập Thương lượng tại Hà Nội

PRIMARY FUNCTION
The Technical Application & Service Specialist (Hybrid Role) provides comprehensive technical support and application expertise to drive customer satisfaction, instrument sales growth and business excellence. This includes:
• Providing service/ training in application of Molecular Diagnostics products for local distributors, hospital institutions or reference laboratories in Vietnam in compliance with Abbott technical standard and local regulatory requirements to support the long-term business growth in countries.
• Ensure a high level of customer satisfaction and the quality of distributors' engineers and application specialists in by proving quality and effective service activities, including interpretation, clarification, recertification, and related proactive and reactive troubleshooting in the application of Molecular assays and instruments.
• Be the coordinator in between affiliate/ distributor and area for all the product technical issues and managing/ monitoring the quality of the technical support from distributors.
• Serves as an engineering consultant during pre-and post-sales activities. This role will be expected to build and maintain strong relationships across district Service and Support teams, Marketing and Commercial to maximize sales growth, support instrument uptime and customer satisfaction.
MAJOR RESPONSIBILITIES

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Hạn nộp hồ sơ: 28/02/2025

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