Tuyển Tư vấn du học thu nhập $ 1.000-1.500 /tháng tại Hà Nội - GPA Group

I. Position summary:
This is a Middle Management Role where successful candidate will work directly with the study abroad counseling team, overseeing daily operations and ensuring the delivery of high-quality counseling service to maximize students' success rates. The Head of Counseling will also collaborate closely with other in-house departments to implement strategies that align with GPA’s development goals, initiate product/service innovation, organize brand engagement events as well as support Managing Director and the Board of Management (BOM) in problem-solving and decision-making.
II. Responsibilities and Duties
a. Leadership and Management
- Lead, mentor, and manage the counseling team to ensure exceptional service delivery.
- Develop and implement strategies to improve the efficiency and effectiveness of the counseling unit.
- Work closely with counselors to allocate goals, set expectations, and monitor progress through assessment tools and reporting systems.
- Develop a resource library and regular training program for counselors.
- Forecast risk and control service quality regularly to maximize degree of satisfaction and minimize drop-off rate.
- Ensure all policies, procedures, documentation, and reporting systems of the company are adhered to by all counselors.

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Hạn nộp hồ sơ: 02/03/2025

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