Chi Tiết Tin Tuyển Dụng Customer Success Tại Nefab Vietnam
- Bắc Ninh: Lô CN10
- 3, KCN Yên Phong (mở rộng), xã Yên Trung, huyện Yên Phong, tỉnh Bắc Ninh, Việt Nam, Thành phố Bắc Ninh
Mô Tả Công Việc Customer Success Với Mức Lương 15 - 20 Triệu
Customer Service Agent will locate at Nefab Bac Ninh factory and manage all customer communication and process the required documents to be able to manage the shipments, orders, and invoices. Customer service agent will also handle customer complaints and create the required reports. This position will report to Customer service and logistic Manager of Nefab Vietnam.
MAIN RESPONSIBILITIES
• Be the contact window to maintain good relationship with customers, meet or exceed customer satisfaction.
• Process sales orders and invoices.
• Prepare shipping documents.
• Prepare correspondences and fulfil customer needs to ensure customer satisfaction.
• Maintain customer records by updating customer information.
• Resolve product or service problems by clarifying the customer complaint, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, follow up to ensure resolution.
• Handle and follow up on sales/delivery enquiries, including payment issues.
• Plan, arrange and track delivery schedule.
• Follow up with customer on orders and payments.
• Generate sales, inventory, and other reports.
• Work closely with warehouse team on stock availability and its lead time.
Với Mức Lương 15 - 20 Triệu Thì Cần Những Yêu Cầu Công Việc Gì
Tại Nefab Vietnam Thì Được Hưởng Những Gì
Cách Thức Ứng Tuyển Tại Nefab Vietnam
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn nộp hồ sơ: 21/02/2025
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