Tuyển Customer Success thu nhập $ 500-790 /tháng tại Hà Nội - Easy Speed International Logistics Limited

Key Responsibilities
Customer Support
- Act as the primary point of contact for customers regarding airfreight and oceanfreight inquiries and shipments.
- Address customer questions and issues promptly, ensuring high levels of satisfaction.
Shipment Coordination
- Manage the logistics of airfreight shipments, including booking, tracking, and documentation.
- Collaborate with carriers, customs brokers, and other stakeholders to ensure timely deliveries.
Problem Solving
- Identify and resolve any issues that arise during the shipping process, proactively communicating with customers about any delays or changes.
- Utilize critical thinking to find effective solutions for customer needs.
Documentation and Compliance
- Prepare and review shipping documentations to ensure compliance with international regulations and company policies.
- Maintain accurate records of all transactions and communications related to airfreight and oceanfreight shipments.
Collaboration

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

Hạn nộp hồ sơ: 14/02/2025

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