Chi Tiết Tin Tuyển Dụng Customer Success Tại True Platform
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Mô Tả Công Việc Customer Success Với Mức Lương 800 - 1,000 USD
ABOUT US
True Platform is a B2B SaaS (software as a service) start-up, undertaking the global mission “Build software platforms that extensively transform the working life”.
We make SaaS products for ambitious companies who have a real focus on Operational Excellence. Our key product is Rework Platform, a work management platform for high-output organizations to better manage tasks, requests, workflows, documents and expenses. We envision a future where every businesses across the globe can operate excellently & efficiently. We strive to build the most useful and affordable software for millions of SMEs worldwide.
Currently, we are new to global market. We want to welcome every builder and conquerer to join our team and create the future of Work. If you have a strong passion for B2B SaaS products, and want to try one of the most challenging yet rewarding job, welcome to Customer Success career.
KEY RESPONSIBILITIES
This is a full-time, on-site role for a Customer Success Specialist at True Platform. The Customer Success Specialist will be responsible for:
- Onboarding new client, ensuring a smooth and efficient transition to our platform
- Cultivating strong relationships, fostering product adoption and maximizing user satisfaction
- Analyzing customer data to identify trends, opportunities, and areas for improvement
- Providing exceptional support via various communication channels to quickly solve client requirements or issues.
- Collaborate with internal teams (Sales team, Product team, etc) to ensure customer needs are met
Với Mức Lương 800 - 1,000 USD Thì Cần Những Yêu Cầu Công Việc Gì
- Having relevant experience in B2B SaaS industry
- Experienced at least 01 year in Customer Success/ Customer Onboarding or customer-facing roles
- Strong business communicator, fluent in English (equivalent IELTS 6.5+)
- Excellent problem-solving and decision-making abilities
- Having Positive Mindset & Growth Mindset
- Able to work in a fast-paced environment
- Knowledge of work management softwares is a plus
- Bachelor‘s degree in Business, Technology, Communication, or a related field
Tại True Platform Thì Được Hưởng Những Gì
Lương cứng: Đến 600 VND
Lương cứng không phụ thuộc doanh số
Cách Thức Ứng Tuyển Tại True Platform
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn nộp hồ sơ: 23/03/2025
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