Tuyển Customer Success thu nhập Thương lượng tại Hồ Chí Minh - Maersk Vietnam Ltd.

KEY RESPONSIBILITIES
- Focus on the key Customer Service Drivers:
• Easy to Business with;
• Timely Delivery of Documents;
• Pro-Active Notification;
• Exception Management;
• Efficient claim handling
- Booking with vendors/ shippers
- Planning with vendors/ shippers (Vendor coordination)
- Query Resolution with shippers/ Customers/ Key Account Managers- ensure timely resolution and response to customers.
- Responsible for cross sell/up sell, customer retention.
- Follow up on the Outstanding bookings & query resolution
- Prepares contracts and charge structures in line with the Damco Policy
- Record and report the performance of the designated set of Solutions Customers that help provide suitable recommendations on:
• Service delivery wins
• Service failures

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.

Hạn nộp hồ sơ: 15/03/2025

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